$75/hr. for residential home service; $80/hr. for: trailers, projects with homeowner supplied fixtures, commercial service and other projects (this includes all landlord/non-homeowner work on residential properties).
I Also bid jobs for contractors and homeowners (see below for more information). For subcontracting rates, please contact me. After hours rates listed below.
Payment due on receipt by Cash, Check, or Credit/Debit Card. Cards with signature will have 2% of bill added as a fee. Credit cards over phone will have 3.5% of bill as a fee.
How do you process cards?
I have card swiper for my smartphone or I have to write your card information down; name, number, CSS code, zip code and card address, then put the information into a secure merchant services account online. I do not keep the information. Receipts can be emailed immediately.
Why is payment due on the receipt?
Please, if you can't afford the services, don't use them. If you find yourself in an emergency situation, you may even be asked for a payment up front. Don't take it personally if you receive a reminder call or email after two weeks. Remember: I've got bills to pay too! (e.g. the materials used on your job).
After hours service calls?
Yes. After hours, holiday and weekend labor is $160 for the first hour. After the first hour time and a half normal rates. Time starts after I hang up the phone and runs until the work is done. Minimum first-hour charge.
"Estimates" for work?
Short answer: Of course! By my definition, an estimate is an amount given in good faith that you pay for the work if it is reasonably near the estimate given, over or under the amount, as it relates to the nature of the activity.
I can give you broad estimates for many repairs and replacements over the phone. A more detailed, closer to the mark estimate will probably involve an on-site inspection of work to be done. Usually, there is no fee for the first look, if I do need to charge the time we will agree to that before I look.
More on "estimates": An "estimate" is a very dangerous thing if we have different ideas or definitions of what that word means. I generally try not to use that word unless I am talking about a contract with defined terms in it. I instead like to use price ranges as my form of "estimating" and will use terminology reflecting that.
In my view, an "estimate" is best given as a price range from a low mark which assumes ideal conditions for performing the work with expected materials, to a high mark allowing for a more difficult or unexpected situation causing more time and/or materials to complete properly. The high mark could be quite a lot higher than the low mark, but understanding the unknowns of the repair/installation should prepare you for having to pay out on the high mark. In the event that work completion will lead to a charge over the high mark, it will not be completed until approved by the customer.
My view on "estimates" is really what amounts to a "Not to exceed" amount. This is usually the term I refer to in most of my contracts; a contract is what I call my printed "estimate" as it's defined terms. A "not to exceed" amount is similar to an "estimate" as a way for you to control costs of the job with well-defined terms for the expected work, but it allows for best of both worlds: a known amount for the project, but paying as little as possible.
A "not to exceed" amount is best for us both because I get protection for my most valuable asset: my time, and you get the chance to have the work done for as little as possible. Again, be aware that unexpected problems can still arise, and may force you to make hard decisions about the final product or cost.
Do I put in bids for Bid jobs?
Yes. Bid jobs are generally for larger projects lasting days, weeks, or more, and are usually for new construction or renovation of whole systems for home or business applications. I welcome bids for a new home or business installations, renovations, and additions. I do work on my own, however, and some projects will just be too large in scope for my business unless time considerations are made.
Will I be on time for an appointment?
I do my best. If I'm running + or - 15min. or more, I try to call you with a heads up. Unfortunately, a notice of my delay (it's usually a delay) will not come with many warnings, most likely. That is just the nature of the business; sometimes things don't go according to plan, and unexpected events crop up. At any time of day, an immediate emergency may be called in, and interruptions like these could even push your appointment to another day.
Boiler cleaning services?
Yes, I will test for efficiency and perform maintenance on your oil burning boiler or furnace. A standard cleaning is $160, including soot cleaning, filter replacements, and nozzle change. Hard to reach spaces, larger systems, or additional trouble-shooting resulting in more labor will be charged by the hour plus materials.